Finally got back my laptop. 9 days of not having it. Just a change of keyboard, which takes less than a day, took them 9 days to finish. Was so upset at them I was dysfunctional yesterday and I went home early. Had 2 dinners to cool down. Comfort eating. Terrible. spent the entire day scolding them in my head, rehearsing how I’d scold them when I collect my laptop. But now that I have my laptop back, I’m happy.